Business Support Officer

We are recruiting a Business Support Officer—Minute Taker to provide administrative support to Adult Social Care within our Business Support Hub and other Professional meetings as required.

Responsibility

To organise the collation and filing of reports, files, and any other appropriate records related to the work of the cared for and adult social care teams. Attend meetings and act as minute taker where appropriate.

Qualification – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• OCR (RSA II) qualification or equivalent, or equivalent experience
• Word Processing qualification/experience or equivalent NVQ qualifications
• Advanced – Microsoft Office, Word, Excel, Outlook, social media, and CRM

Qualifications, Knowledge & Experience Requirements - Criteria-to be Tested at Shortlisting.

• Candidate must be experienced in minute taking (essential)
• Previous experience as a Business Support Officer- (essential)
• Able to work in a fast-paced multi matrix management team.
• Able to multi-task and demonstrate a flexible approach to workload management to ensure various administrative tasks are completed in order of priority.
• Advanced MS Word and MS Excel, Outlook, social media, and knowledge of CRM.
• Able to learn and utilise different databases.
• To have a solution focused approach.
• Must provide high quality, consistent, efficient and effective support services within agreed timescales.
• Able to support various operational and business management teams.
• Able to provide minute-taking support to various services  
• Solid diary management, including planning and facilitating meetings and events.
• Able to deliver support services that ensure high customer satisfaction.

Essential Compliance Requirements

• 2 Years of References
• Enhanced DBS is required for this role.
• A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process.

Diamond Blaque Group, A leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.